Policies & Terms
Privacy Policy
This privacy policy explains how Eldvarm uses the personal data we collect from you when you use our website.
What data do we collect?
Eldvarm collects the following data: personal identification information (name, email address, phone number, etc.).
How do we collect your data?
You directly provide Eldvarm with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser's cookies.
How will we use your data?
Eldvarm collects your data so that we can process your order, manage your account, and email you with special offers on other products and services we think you might like.
Eldvarm will not share your data with any other third parties. When Eldvarm processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Eldvarm securely stores your data on our encrypted order system. We take your privacy and data security seriously and we take every reasonable measure and precaution to protect and secure your personal data.
Marketing
Eldvarm would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Eldvarm from contacting you for marketing purposes.
Your data protection rights
Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer your data to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at hello@eldvarm.com.
Privacy policies of other websites
The Eldvarm website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Eldvarm keeps its privacy policy under regular review and places any updates on this page.
Cookie Policy
This section explains how Eldvarm uses cookies and similar technologies when you visit our website.
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They help the site function properly, remember your preferences, and understand how you interact with the site. For further information, visit allaboutcookies.org.
Essential cookies (always active)
These are necessary for the website to function. They enable core features such as your shopping basket and checkout. We use these on the basis of legitimate interest, as the site cannot work without them.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _shopify_s | Shopify | Session management | 30 minutes |
| _shopify_y | Shopify | Persistent visitor identifier | 1 year |
| cart | Shopify | Stores your shopping basket contents | 2 weeks |
| cart_sig, cart_ts | Shopify | Basket security and timestamp | 2 weeks |
Analytics cookies (require consent)
These help us understand how visitors use our website so we can improve it. They collect information such as which pages are visited most often and how visitors navigate the site. This data is aggregated and anonymous. These cookies are only placed after you give your consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique visitors | 2 years |
| _ga_* | Google Analytics | Maintains session state | 2 years |
Marketing cookies (require consent)
These cookies are used to show you relevant advertisements on other websites based on your browsing behaviour on eldvarm.com. They also help us measure the effectiveness of our advertising campaigns. These cookies are only placed after you give your consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Tracks visits across websites for ad targeting | 3 months |
| _fbc | Meta (Facebook) | Stores click identifier from Meta ads | 3 months |
How to manage cookies
When you first visit our website, you are shown a cookie banner where you can accept or decline non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in our website footer.
You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking essential cookies may prevent parts of the website from functioning correctly.
To opt out of Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on. To manage your Meta ad preferences, visit Meta Ad Preferences.
Terms of Sale
Overview
This website is operated by Eldvarm. Throughout the site, the terms "we", "us" and "our" refer to Eldvarm. Eldvarm offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Online store terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.
Products and pricing
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
Payment
All products remain Eldvarm's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognised before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Eldvarm.
All transfers conducted through Eldvarm are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption.
Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
Third party links
Certain content, products and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
Personal information
All personal information you provide us or that we obtain will be handled by Eldvarm as responsible for the personal information. The information you provide is only available to Eldvarm and will not be shared with other third parties. For more information, please refer to our Privacy Policy above.
Prohibited uses
You are prohibited from using the site or its content for any unlawful purpose, to violate any regulations, to infringe upon intellectual property rights, to harass or discriminate, to submit false information, to upload malicious code, to collect personal information of others, or to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
Disclaimer of warranties and limitation of liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. The service and all products are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind.
Force majeure
Events outside Eldvarm's control, which are not reasonably foreseeable, shall be considered force majeure, meaning that Eldvarm is released from its obligations to fulfil contractual agreements.
Governing law
These Terms of Service shall be governed by and construed in accordance with the laws of France.
Contact
Questions about these policies can be sent from here.
Last updated: April 2026